Guarantee terms
Easydom Products guarantee
The Guarantee is provided by the seller
- To the Consumer, that is, according to art.3, Legislative Decree 206 of 6th October 2005, the “natural person who has purposes that are different from the business or professional activity he accomplishes”, on the basis of the same law of the Code of consume. Depending on this law, the guarantee is provided for 24 months starting from the product’s delivery to the Consumer, provided that he notices the fault within 60 days from the discover or risks forfeiture. The guarantee only cover the non conformity faults, that means the ones pre-existing to the delivery to the Consumer and does not cover faults resulting from an improper installation or product use;
- In case the purchase is done with VAT. To the professional – that is, according to the art. 3 of the Legislative Decree 206/2005, the natural or legal person who act to carry out its own business, commercial, artisanal or professional activity, as well as an intermediate – with invoice issue, the guarantee is provided according to the art. 1490 c.c. and within the time limits of the art. 1495 c.c, 12 (twelve) months.
Products’ Guarantee
Easydom guarantees that the Product has no inherent defects according to the Legislative Decree 206/05.
Procedure
In case he wants to take advantage of the rights set included in these guarantee terms, the purchaser has to visit the sections dedicated to the products’ families on Easydom website. Within the limits specified, and in case of existence of the conditions to provide the guarantee according to the Legislative Decree 206/05, the product will be repaired with no expenses for the purchaser. Except for what is provided in the art. 130, Legislative Decree 206/05 in particular concerning the objective impossibility or excessive costs for repairing. In case the product should be sent after the guarantee period as well as in case it’s a fault not cover by the Guarantee, as well as the product is without faults, Easydom will debit the transport, administrative and technical costs. The purchaser, if he is a consumer, has to deliver the purchase bill to Easydom, and if it’s a professional, it has to deliver the invoice stating the purchase and the guarantee effective date, in order to avail himself of the rights established in the actual conditions.
Limitations in case of guarantee intervention
Easydom guarantee does not cover the faults occurring after the guarantee term, the faults which did not exist before the product’s delivery, damages resulting from use negligence or carelessness, from wrong installation or maintenance, wrong storage and/or conservation or technical interventions made by unauthorized personnel, from transport damages, corrosion or for products whose serial number has been altered or cancelled.
In order to guarantee assistance and support to its own customers, following we have specified the links to use to know Easydom products’ guarantee terms, depending on whether they refer to: